Our Services

ARSY Hospitality Services Inc is a hospitality management company committed to service excellence resulting in maximized profitability and asset value for our customers. Our success is the result of innovative system, strategies and the quality of our relationships with our guests, employees, franchisers and owners. We are committed to the success of the properties we manage.

The ARSY corporate structure is deliberately compact and hands-on, without being disruptive or distracting to the operations of our hotels. Each executive is a hotel industry veteran able to cut through excuses and provide actionable direction.

  • Increasing sales
  • Practicing costs efficiencies
  • Not being too global or too limiting
  • Being agile and retaining maneuverability

Hotel Management and Operations
Delivering results depends on understanding all areas of hotel operations. ARSY Hospitality works by:

  • Daily hands-on involvement in Hotel issues, be they People, Product or Profit.
  • Monthly in-depth property financial and performance reviews during which he, ARSY Executives and the hotel GM and hotel Executive Committee develop specific actions to ensure short- and long-term property results.
  • Weekly detailed forecasting sessions based on ARSY systems that ensure accuracy and effective forecasting.
  • Total involvement in asset management/improvement decisions.
  • Frequent and effective communication with ownership groups.
  • Being an effective Brand Steward.
  • Effective management of ARSY expenditures on behalf of ownership groups and hotel profitability.

Sales and Marketing

"I have no magic philosophy except to strive for higher achievements. A company needs to be engaged with hotels regarding strategy discussions, sales and marketing deployments, reaching out to customers firsthand, overseeing brand initiatives including yield management practicality, as well utilizing new technology for optimal performances. Essentially, guiding and assisting- being part of the hotel team." – Rakesh Shah (CHA), President & CEO.

Hotel revenues are built by leading market share. ARSY produces these results by exercising thorough market segment account coverage, strategic rate management and smart marketing.

  • Daily involvement in all initiatives and all channels for revenue production
  • Weekly analysis of sales, occupancy, ADR and REVPAR, by market and by segment, to forecast, to property history and as compared to competitive set
  • Strong relationships, active involvement and constant feedback with Brand marketing teams and initiatives for the flags ARSY Hospitality Inc properties fly.
  • Aggressive pursuit of competitive analysis and market knowledge.
  • Advocating cross-marketing and communication among the hotel sales teams to enhance lead generation networking and account/market intelligence.
  • Ensuring that hotel sales teams understand and use technology, including SalesPro - a cost effective and technologically sound automated Sales and Catering management system.
  • Managing all advertising, public relations and direct sales expenditures to ensure maximum return on investment.

Example: The vast majority of ARSY’s Hospitality have realized RevPar Index growth during what is arguably difficult times; ten of twelve are in excess of 100% yield.

Revenue Management
The aggressive pursuit of room sales is not enough to be successful in today’s lodging environment. A thorough understanding of channel and yield management is critical for maximizing not just revenues, but results: market share, contributions from key accounts, trend forecasting, e-commerce, and price integrity. The Corporate Director of Revenue Management works by:

  • Supporting a dedicated Director of Revenue Management at each hotel, who has been thoroughly trained in executing the Brand revenue management program applicable to the property
  • Daily involvement with Revenue Management teams.
  • Conducting weekly in-depth reviews of the hotels’ rate positioning and pattern management using STAR, Hotel ligancy reports, and competitive rate analyses reports.
  • Maintaining personal and in-depth knowledge of industry e-commerce opportunities, applied in the effective use and management of e-commerce strategy for all ARSY properties.
  • Active analysis of ARSY property websites and their effectiveness in delivering marketing and e-commerce objectives.

Human Resources
ARSY Hospitality Services is a tight-knit organization built on enthusiasm and passion. The corporate culture thrives on its masterful blend of field knowledge and the flexibility that supports the capacity to ‘do something’ and have it be okay if it doesn’t work. ARSY’s dedicated Corporate Human Resources Director, is driven by the ambition to see people become what they want to be. Works by:

  • Driving innovative search for the best candidates at all levels
  • Motivating Team Members to deliver results under the best operating conditions for themselves, their properties, their owners and ARSY.
  • Effecting Standard Operating Procedures that are guidelines to empower team members and motivate them to treat the organization as their own company.
  • Orchestrating a collaborative team of property HR directors.
  • Making it her business to understand the P&L and motivating the property HR directors to do so, too.
  • Understanding and implementing the Brand policies under which ARSY’s flagged hotels operate.
  • Directing conflict resolution to limit exposure and ensure legal adherences.
  • Selecting and servicing the most effective benefit packages available for Team Members.
  • Ensuring Team Members have the tools and resources to perform efficiently and effectively.